718sp Frequently Asked Questions
Everything Bangladesh players need to know about 718sp — from opening your account and depositing via bKash or Nagad, to understanding bonuses, cricket betting markets, and responsible gaming tools.
This FAQ page answers the questions 718sp players across Bangladesh ask most often. Whether you are registering for the first time, making a bKash deposit, claiming a welcome bonus, betting on a BPL match, or looking for responsible gaming support, you will find a clear and direct answer below. If your specific question is not covered here, reach our support team at [email protected] any day of the week.
Account & Registration
How do I create a 718sp account in Bangladesh?
Creating a 718sp account takes under three minutes. Open 718sp.ws on your phone or browser, tap the registration button, and enter your full name, date of birth, mobile number, and email address. You must be at least 21 years old. A verification code is sent to your mobile number — enter it to activate your account. Once active, make your first deposit via bKash, Nagad, or Rocket to start playing immediately.
What documents do I need for KYC verification on 718sp?
718sp accepts your National ID (NID) card or passport as the primary identity document for KYC. You will also need proof of address — a utility bill or bank statement issued within the last three months works well. In some cases a selfie holding your ID is requested. KYC is mandatory before your first withdrawal, and account deposit limits remain reduced until verification is complete.
I forgot my 718sp password — how do I reset it?
On the 718sp login page tap Forgot Password and enter your registered mobile number or email. A reset code or link will arrive within a few minutes. If nothing comes after ten minutes, check your spam folder. Still stuck? Email [email protected] from your registered address with the subject line Password Reset Request and the team will assist you directly without delay.
Can I open more than one 718sp account?
No — 718sp strictly permits one account per person. Opening duplicate accounts violates our Terms and Conditions and can result in all associated accounts being suspended, with balances and bonuses forfeited. If you believe a duplicate account was created by mistake, contact 718sp support at [email protected] immediately so the issue can be resolved without penalty.
How do I permanently close my 718sp account?
Email [email protected] with the subject Account Closure Request from your registered email address. Before requesting closure, withdraw any remaining balance — funds cannot be recovered automatically after an account is closed. If you need a temporary break rather than permanent closure, use the self-exclusion tool in your account settings, which suspends play without closing your account.
Deposits & Withdrawals
How long does a bKash deposit take on 718sp?
bKash deposits on 718sp are credited within minutes in nearly all cases. Complete the bKash send-money transaction, then submit your transaction reference on the 718sp deposit page — our system verifies and credits it automatically. If your balance has not updated after 15 minutes, contact 718sp support with your bKash transaction ID and we will investigate and credit it manually if needed.
What is the minimum deposit on 718sp?
The minimum deposit on 718sp is ৳200 BDT for bKash, Nagad, Rocket, and Upay. Bank transfer deposits through Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may carry a higher minimum — check the current figure on the deposit page inside your account. There is no maximum deposit cap, though very large transactions may trigger an additional identity check before funds are credited.
What is the minimum withdrawal amount on 718sp?
The minimum withdrawal on 718sp is ৳500 BDT. Withdrawals are paid to the same method used for your most recent deposit — deposit via Nagad and your payout returns to that Nagad account. KYC verification must be complete before any withdrawal is approved, and any active bonus wagering requirement must be fully cleared before bonus-derived winnings become withdrawable.
How long does a withdrawal take on 718sp?
Most 718sp withdrawals to bKash and Nagad are processed within one to four hours during standard hours (Bangladesh Standard Time, UTC+6). Rocket and Upay follow a similar timeline. Bank transfer withdrawals typically take one to three business days. If a withdrawal has been pending more than 24 hours with no update from 718sp, email [email protected] with your withdrawal reference number for a status update.
Does 718sp charge fees on deposits or withdrawals?
718sp charges no platform fees on deposits or withdrawals. Your payment provider — bKash, Nagad, Rocket, or your bank — may deduct their own standard transaction charges on either end. We recommend checking your provider's current fee schedule before making a large withdrawal so you know exactly what amount will land in your mobile wallet or bank account.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on 718sp?
Yes — 718sp covers BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures for both pre-match and live in-play betting. Available markets include match winner, top run-scorer, total runs, total wickets, over-by-over run lines, and player performance specials. Odds update ball by ball during live matches. Access all cricket markets through the Cricket section in the 718sp navigation menu.
Can I play 718sp on my phone without downloading an app?
Yes — 718sp runs fully inside your mobile browser with no download required. The platform is optimised for Chrome on Android and Safari on iOS, delivering smooth gameplay across all screen sizes. All games — cricket betting, live casino, slots, crash games, and fish shooting titles including Shade Dragon Fishing and Lucky Piggy — load directly in the browser. Open 718sp.ws, log in, and play instantly.
Are the games on 718sp fair and do they use RNG?
All casino games on 718sp use certified RNG (Random Number Generator) technology or live dealer feeds streamed from professionally regulated studios. Slot and table game titles are supplied by certified providers whose RNG and RTP figures are independently audited on a regular basis. Live casino games are dealt by real human dealers — no automated manipulation is possible. Every outcome on 718sp is determined by verified random processes.
What types of games are available on 718sp?
718sp offers cricket and sports betting, live casino games including baccarat, roulette, blackjack, and game shows like Crazy Time, slots from providers including Pragmatic Play, crash games, and fish shooting games including Shade Dragon Fishing and Lucky Piggy. The full game library is accessible from the 718sp homepage and through the Slots and 718sp Casino sections in the navigation menu.
Bonuses & Promotions
Does 718sp offer a welcome bonus for new players?
Yes — 718sp offers a welcome bonus for newly registered players who complete a qualifying first deposit. The exact bonus amount and match percentage are displayed on the 718sp promotions page at the time you sign up. Welcome bonus terms vary by promotional period, so always check the current offer in your account after completing registration and KYC. Bonus funds are subject to wagering requirements before withdrawal.
What does the wagering requirement mean on a 718sp bonus?
A wagering requirement — also called a rollover — is the total amount you must wager using bonus funds before those funds and any winnings from them become eligible for withdrawal. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before cashing out. The full wagering terms for each bonus are listed in the bonus conditions shown at the time it is credited.
Do 718sp bonuses expire if I do not use them?
Yes — all 718sp bonuses carry an expiry period. If a bonus is not activated or its wagering requirement is not completed within the stated time frame — typically 7 to 30 days depending on the promotion — the bonus balance and any associated winnings are forfeited automatically. The exact expiry for each bonus is stated clearly in its individual terms at the time it is credited to your account.
Can I withdraw bonus funds before completing the wagering requirement?
No — bonus funds on 718sp cannot be withdrawn until the full wagering requirement is cleared. Real-money funds that you personally deposited — separate from any active bonus — remain withdrawable at any time subject to completed KYC. If you want to withdraw your deposited funds before finishing a rollover, you may forfeit the bonus from your account settings, which cancels the bonus and unlocks your deposited balance for withdrawal.
Safety & Responsible Gaming
Is 718sp safe to use in Bangladesh?
718sp is a safe and reliable platform — all personal data and financial transactions are protected by 256-bit SSL encryption, the same standard used by international banks. Account credentials are stored using industry-standard security protocols, and our fraud detection systems monitor activity continuously. 718sp does not sell your personal data to third parties for marketing. Your financial and personal information is handled securely at all times.
What is the minimum age to register and play on 718sp?
The minimum age to register and play on 718sp is 21 years old. This applies to all players throughout Bangladesh. Age is verified during the mandatory KYC process — players who cannot provide valid proof of age will have their accounts suspended until verification is complete. Accounts confirmed to belong to players under 21 are permanently closed and any funds are returned to the original payment source.
How do I self-exclude from 718sp if gambling becomes a problem?
718sp's self-exclusion tool blocks all real-money play on your account the moment it is activated. Log into your account, go to Settings, and select Self-Exclusion — choose a duration of 30 days, 90 days, 6 months, 1 year, or permanent. The restriction takes effect immediately when you confirm. You can also email [email protected] to request immediate self-exclusion if you need help activating it yourself.
How do I contact 718sp customer support?
The 718sp support team is available every day by email at [email protected]. When writing, include your registered account email and a brief description of your issue in the subject line so we can respond as quickly as possible. For responsible gaming requests — self-exclusion, deposit limits, cooling-off periods — these tools are also available directly in your account settings without needing to contact support first.
Still Have Questions? We Are Here to Help
If your question is not answered above, the 718sp support team is available by email every day of the week. Ready to get started? Log in to your 718sp account or explore everything the 718sp Casino has to offer.
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