Legal Documents
718sp Privacy Policy – Your Data, Your Rights
This Privacy Policy explains what personal information 718sp collects, why we collect it, how we use it, and the choices you have regarding your data.
Last updated: January 2026At a Glance
What This Policy Covers
Section 1
Introduction
718sp ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the 718sp platform at https://718sp.ws. This Privacy Policy ("Policy") sets out in full detail the categories of personal information we collect from you, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights you hold over your own data. This Policy applies to all users of the 718sp platform, including registered players, visitors who browse the platform without registering, and players who contact the 718sp customer support team.
By registering an account on 718sp, making a deposit, placing a wager, or otherwise using any feature of the 718sp platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the 718sp platform immediately and contact our support team to request account closure.
ℹ️ This Policy may be updated periodically to reflect changes in our data practices, applicable law, or platform features. The date of the most recent update is displayed at the top of this page. We encourage players to review this Policy regularly. Continued use of the 718sp platform following a Policy update constitutes acceptance of the revised Policy.
Section 2
Information We Collect
718sp collects personal information from you in a number of ways: directly when you register an account or contact support, automatically when you use the platform, and from third-party service providers where necessary for fraud prevention and KYC compliance. The categories of personal data we may hold are set out below.
Section 3
How We Use Your Information
718sp uses the personal information we collect only for the purposes set out below. We do not use your data for purposes that are incompatible with those listed here, and we do not sell, rent, or trade your personal data with third parties for their own commercial or marketing purposes.
- Account creation, verification, and ongoing management — including confirming your identity, age, and eligibility to use the 718sp platform in accordance with our Terms and Conditions.
- Processing deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and other accepted payment methods, and maintaining accurate transaction records for your account.
- Providing customer support, responding to your queries, and resolving disputes or complaints in relation to your 718sp account activity.
- Fraud detection, security monitoring, and compliance with our anti-money laundering obligations — including automated transaction screening and manual review of flagged account activity.
- Improving the 718sp platform by analysing aggregated, anonymised usage patterns to understand which features, games, and content types deliver the best experience for Bangladesh players.
- Communicating with you about your account, including transaction confirmations, security alerts, responsible gaming reminders, and updates to platform Terms or this Privacy Policy.
Section 4
Legal Basis for Processing
718sp processes your personal data on the following legal bases. We rely on more than one legal basis depending on the specific purpose of the processing activity concerned.
- Contractual necessity — processing that is required to fulfil our obligations to you under the 718sp Terms and Conditions, including account management, payment processing, and support provision.
- Legal obligation — processing required to comply with applicable laws and regulations, including identity verification (KYC), anti-money laundering screening, and reporting obligations to relevant authorities where required by law.
- Legitimate interests — processing carried out for 718sp's legitimate business interests, including fraud detection, security monitoring, platform performance analysis, and responsible gaming oversight, where these interests are not overridden by your rights.
- Consent — where you have provided explicit consent to a specific processing activity, such as opting into promotional communications. You may withdraw consent at any time by contacting 718sp support, without this affecting the lawfulness of processing carried out prior to withdrawal.
Section 5
Sharing Your Information
718sp does not sell your personal data. We share your information only with the categories of third parties described below, and only to the extent necessary for the stated purpose. All third-party data processors engaged by 718sp are required to handle your data in accordance with applicable data protection standards and to use it solely for the purposes for which it was shared.
- Payment service providers — bKash, Nagad, Rocket, Upay, and other payment processors receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle payment data.
- Identity verification (KYC) providers — third-party KYC service providers may receive your identity documents and personal details solely for the purpose of completing the mandatory verification process required before withdrawals are processed.
- Game content providers — providers such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi may receive a pseudonymous player identifier and relevant game session data in order to deliver the game content to your session. These providers do not receive your full name, payment details, or contact information.
- Law enforcement and regulatory authorities — 718sp will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required by law or where we have reasonable grounds to believe disclosure is necessary to prevent fraud, protect the safety of players, or comply with a lawful authority order.
🔒 718sp never shares your personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeting you with advertisements. Any third-party service that we use to operate the platform (for example, analytics tools) receives only aggregated or anonymised data that cannot be used to identify you individually.
Section 6
Payment Data Security
All financial transactions on the 718sp platform — including bKash and Nagad deposits, bank transfers, and withdrawal requests — are transmitted over encrypted connections using 256-bit SSL technology. This is the same encryption standard used by international banking institutions and ensures that your payment data cannot be intercepted during transmission between your device and the 718sp servers.
Payment method credentials are never stored as plain text on 718sp systems. Where a payment method reference (such as a bKash account number) must be stored for the purposes of processing a withdrawal, it is stored in a tokenised form that cannot be used to initiate unauthorised transactions. 718sp conducts regular security reviews of its data storage and transmission infrastructure to identify and address vulnerabilities before they can be exploited.
Section 7
Cookies and Tracking Technologies
The 718sp platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device by your browser when you visit a website. 718sp uses three categories of cookies, described below. We do not use advertising cookies, retargeting pixels, or cross-site tracking technologies of any kind.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your 718sp account and accessing platform features. For instructions on how to manage cookies in your specific browser, refer to your browser's help documentation.
Section 8
Data Retention
718sp retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or for as long as we are required to retain it under applicable law. In practice, account and transaction data is retained for a minimum of five years following account closure to meet anti-money laundering record-keeping requirements. KYC identity documents are retained for the same minimum period. Technical usage and analytics data is retained in anonymised form for up to two years.
Where you request deletion of your personal data and there is no legal obligation preventing us from complying, 718sp will securely delete or anonymise your data within 30 days of receiving a verified deletion request. Note that deletion requests cannot be fulfilled while your account holds an outstanding balance, an unresolved dispute, or an active self-exclusion flag, or where applicable law requires us to retain the data for a further period.
Section 9
Your Data Rights
Subject to applicable law and the exceptions described in this Policy, you have the following rights in relation to the personal data that 718sp holds about you. To exercise any of these rights, contact the 718sp support team at the email address listed at the end of this Policy. 718sp will respond to all verified rights requests within 30 days.
- Right of access — you may request a copy of the personal data that 718sp holds about you, including account information, transaction history, and KYC records. We will provide this in a structured, readable format within 30 days of receiving your verified request.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Where the inaccurate data relates to your account identity, you may be required to submit supporting documentation.
- Right to erasure — in certain circumstances, you may request that 718sp delete your personal data. This right is subject to our legal data retention obligations and cannot be exercised where your data must be retained to comply with anti-money laundering laws or to resolve an outstanding dispute.
- Right to restriction — you may ask 718sp to restrict the processing of your personal data in certain circumstances, for example where you have contested its accuracy or where you believe the processing is unlawful but do not wish your data to be deleted.
- Right to object — where 718sp processes your data on the basis of legitimate interests, you have the right to object to that processing. 718sp will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims.
To exercise any of the above rights, write to the 718sp support team at [email protected] with the subject line "Data Rights Request" and include your registered account email address and a brief description of your request. 718sp may request additional verification before processing a rights request to confirm the identity of the requester.
Section 10
Children and Minors
The 718sp platform is strictly intended for adults aged 21 and above. 718sp does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use any feature of the 718sp platform. Where 718sp discovers that personal data has been collected from an individual who was under the minimum age at the time of registration, that account will be immediately closed, all data will be deleted in accordance with our retention policy, and any deposits held will be returned to the payment method used, subject to identity verification.
🔞 If you are a parent or guardian and believe that your child may have registered an account on 718sp or otherwise provided personal information to the platform, please contact us immediately at [email protected]. We will investigate and, where confirmed, take immediate action to close the account and delete all associated data.
Section 11
Policy Changes and Contact
718sp reserves the right to amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date displayed at the top of this page. We may also notify registered players of significant changes via the contact email address held on their account. Continued use of the 718sp platform following publication of an amended Policy constitutes acceptance of the revised Policy.
This Policy should be read alongside the 718sp Terms and Conditions and Responsible Gaming Policy, both of which are available via the links in the site footer. Together, these three documents set out the full framework governing your relationship with the 718sp platform and the rights and obligations of both parties.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how your personal data has been handled, please contact the 718sp data team at [email protected]. Include "Privacy Policy Enquiry" in the subject line of your message. We aim to respond to all verified enquiries within 30 days of receipt.
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