Player Wellbeing
Responsible Gaming at 718sp
Gambling at 718sp is meant to be enjoyable entertainment — never a source of financial stress. We provide every player with the tools and information needed to stay in control.
🔞 21+ Only — Age Restriction AppliesOur Promise
718sp's Commitment to Safe Play
At 718sp, we believe that online gaming and sports betting should be a form of entertainment — something you do for enjoyment, alongside other leisure activities, and always within your financial means. Our platform is built for players across Bangladesh, from Dhaka to Chittagong, Sylhet to Rajshahi, who want an exciting, trustworthy gaming experience without compromising their financial or personal wellbeing.
Responsible gaming is not an afterthought at 718sp — it is a foundational part of how we operate. We have designed a suite of practical tools that any registered player can activate at any time, directly from their account settings, to manage how much they deposit, how long they play, and whether they need a break from gambling altogether. We also train our customer support team to recognise the signs of problematic gambling and to respond with care and discretion.
⚠️ Gambling is not a way to make money or recover financial losses. Every bet carries risk. Only ever wager what you can genuinely afford to lose. If gambling stops being fun, please use our tools or contact our support team immediately.
Player Tools
Responsible Gaming Tools Available to You
All 718sp responsible gaming tools are free, immediate, and available directly from your account settings at any time. No request needs to be submitted to customer support to activate deposit limits, session alerts, or a cooling-off period — you are always in control.
Staying in Control
Five Steps to Safer Gambling
Even experienced players benefit from a structured approach to gambling. The following five steps are recommended by 718sp as a practical framework for keeping gambling enjoyable and within healthy boundaries.
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1Set a Budget Before You StartDecide in advance the maximum amount you are comfortable losing in a single session. Treat this as an entertainment expense — not an investment — and never exceed it.
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2Use the Deposit Limit ToolActivate a daily or weekly deposit limit on your 718sp account to enforce your budget automatically. This removes the temptation to chase losses by making additional deposits.
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3Play With Time LimitsEnable session time alerts in your account settings. When your alert fires, stop and take a break — even if you are on a winning streak. Time limits prevent gambling from crowding out other important activities in your life.
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4Never Chase LossesChasing losses — increasing your bets or making additional deposits to recover money you have already lost — is one of the most common and harmful patterns in problem gambling. If you have reached your session budget, stop for the day.
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5Take Regular BreaksUse 718sp's cooling-off feature to schedule planned breaks from gambling — even when everything feels fine. Periodic breaks help maintain a healthy perspective and prevent gambling from becoming a compulsive habit.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are recognised warning signs that your gambling may be moving beyond healthy entertainment and into harmful territory. If you identify with any of these, please reach out to our support team.
- Spending more money on gambling than you originally planned, or more than you can comfortably afford to lose, on a regular basis.
- Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
- Feeling a persistent urge to increase the size of your bets in order to achieve the same level of excitement you felt when you first started gambling.
- Feeling restless, irritable, or anxious when attempting to reduce the amount of time or money you spend on gambling.
- Using gambling as a way to escape from personal problems, stress, anxiety, depression, or difficult life circumstances rather than as a form of entertainment.
- Lying to family members or close friends about how much time or money you spend gambling, or concealing gambling activity from people who matter to you.
- Repeatedly attempting to win back money you have lost by continuing to gamble beyond your planned session budget — known as "chasing losses".
🛡️ Recognising these signs in yourself takes courage. If any of the above descriptions feel familiar, you are not alone — and help is available. Use the self-exclusion tool on 718sp immediately, or contact our support team at [email protected]. Taking action early makes a significant difference.
Self-Exclusion
How Self-Exclusion Works at 718sp
Self-exclusion is the strongest responsible gaming tool available on the 718sp platform. When you activate self-exclusion, your account is immediately restricted from placing any real-money wagers, claiming any bonuses, or making any new deposits. The restriction takes effect at the moment you confirm it — there is no waiting period.
Self-exclusion periods available on 718sp are: 30 days, 90 days, 6 months, 1 year, or permanent exclusion with no end date. You can select your preferred duration directly in your account settings. Reductions in self-exclusion duration (for example, shortening a 6-month exclusion to 30 days) are not permitted while the exclusion is active — this is an intentional safeguard designed to protect you during a vulnerable period.
If you have self-excluded from 718sp and believe that a new account has been opened in your name, or if you were able to register a new account during an active self-exclusion period, please contact our support team immediately at [email protected]. 718sp takes self-exclusion compliance seriously and will investigate any reported breach promptly.
Protecting Minors
Under-21 Access Prevention
The 718sp platform is strictly intended for adults aged 21 and above. We operate a mandatory age verification process for all new account registrations. Players are required to submit valid government-issued identification confirming their age before their account is fully activated and before any withdrawal is processed. Accounts where age cannot be verified are suspended until verification is complete.
If you are a parent or guardian and are concerned that a child in your care may have accessed the 718sp platform, we urge you to contact us immediately. 718sp will investigate the matter, close any account opened by a minor, delete all associated personal data, and return any funds deposited to the original payment source.
💡 We also recommend that parents and guardians who share devices with children make use of parental control software to block access to online gambling platforms. No technical protection is a substitute for open conversation about the risks of underage gambling.
Get Help
Contact 718sp Support for Help
If you feel that your gambling is becoming a problem — or if someone close to you has expressed concern — please do not hesitate to reach out to the 718sp customer support team. Our team is trained to handle responsible gaming conversations with sensitivity, confidentiality, and without judgment. We will work with you to identify the right tools and next steps.
718sp is committed to treating every responsible gaming enquiry with the highest degree of care and confidentiality. We will never penalise a player for raising a responsible gaming concern, and we will never use a player's responsible gaming history to influence promotional or marketing decisions.
Play Responsibly — Enjoy the Experience
When gambling stays within healthy limits, it is genuinely fun. Explore 718sp Casino at your own pace, check our FAQ for account support, or head home to browse all our games.
Explore 718sp Casino Visit Our FAQ21+ only. Gambling involves financial risk. Please play responsibly.